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Pricing

Fair, transparent pricing

Billed by units. Properties, tenants and caretakers cost nothing extra. Try free for 30 days.

Pricing

Single landlord

Private landlords, small portfolios, also companies

CHF 37.84 per month incl. VAT

net CHF 35

For private landlords and small portfolios

  • 10 units included
  • +CHF 6.49 per 10 additional units
  • Logins: 1
  • Storage: 1 GB
  • Tenant app (iOS, Android, web) with push
  • Damage reports with photo, category, status history
  • Rent payments: charges, payment entry, open rents

Property management

Recommended

Property managers

CHF 128.64 per month incl. VAT

net CHF 119

For property managers with a team

  • 50 units included
  • +CHF 19.46 per 25 additional units
  • Logins: 5
  • Storage: 10 GB
  • Caretaker app (jobs, rounds, standby, absences)
  • Emergency service dispatch and standby planning
  • Bulk messages to tenants

Property management Plus

Large managers, housing companies

from CHF 377.27 per month incl. VAT

net from CHF 349

For large managers with their own brand

  • 250 units included
  • +CHF 85.40 per 100 additional units
  • Logins: unlimited
  • Storage: unlimited
  • White label (own logo, colours, email templates, subdomain)
  • SLA and dedicated contact

All prices incl. VAT; the net amount is shown below each price. Add-on packs are calculated automatically from your portfolio; a started pack counts in full.

What is a unit?

Billing is by units. Properties themselves are unlimited and free; tenants and caretakers pay nothing.

Counts as a unit

  • Flats, even when vacant
  • Commercial units, even when vacant

Does not count

  • Parking spaces
  • Garages
  • Cellars and storage rooms
  • Rooms in a shared flat – the shared flat counts as one unit
  • Rooms of the property (e.g. cellar, storage room)
  • Units of type “Other”

A property let as a whole without any units created counts as one unit.

All features compared

All features compared
FeatureSingle landlordProperty managementProperty management Plus
Scope
Logins for landlord/managementTenants, caretakers and owners do not count1up to 5unlimited
Sign-inapp.casahero.deapp.casahero.deown subdomain (name.casahero.de)
Core
Tenant app (iOS, Android, web) with pushincludedincludedincluded
Invite tenants by code or QRincludedincludedincluded
Damage reports with photo, category, status historyincludedincludedincluded
Messages tenant ↔ landlord/managementincludedincludedincluded
Documents for tenants (lease, house rules, statements)includedincludedincluded
Meter readings by photoincludedincludedincluded
Rental management
Tenants as private person or company, additional personsincludedincludedincluded
Rent & deposit: tenancies with several objects, items, price historyincludedincludedincluded
Service charges per property with automatic allocationincludedincludedincluded
Shared flats by room, whole properties, cellars/storage roomsincludedincludedincluded
Rent payments: charges, payment entry, open rentsincludedincludedincluded
Rent account in the tenant appincludedincludedincluded
Team and operations
Bulk messages to tenantsnot includedincludedincluded
Caretaker app (jobs, rounds, standby, absences)not includedincludedincluded
Emergency service dispatch and standby planningnot includedincludedincluded
Staff app for the managementnot includedincludedincluded
Handover protocol for move-in and move-out (offline, with signature)includedincludedincluded
View audit logLogging happens in every packagenot includedincludedincluded
Brand and integration
White label (own logo, colours, email templates, subdomain)not includednot includedincluded
SLA and dedicated contactnot includednot includedincluded
Always included
GDPR data exportincludedincludedincluded
Interface in German, English, Frenchincludedincludedincluded
Document storageup to 1 GBup to 10 GBunlimited
SupportEmailPriorityPersonal

What does CasaHero cost for me?

Enter the number of units – the calculator shows all three packages. All prices incl. VAT; the net amount is shown below each price.

Flats and commercial units

  • Single landlord

    CHF 63.78

    per month incl. VAT

    net CHF 59

    net: CHF 35 + 4 × CHF 6 per month (40 additional units)

  • Property management

    CHF 128.64

    per month incl. VAT

    net CHF 119

    50 units included

  • Property management Plus

    from CHF 377.27

    per month incl. VAT

    net from CHF 349

    250 units included

Yearly billing with the yearly discount for businesses only; private individuals pay monthly.

Pricing FAQ

What is the trial period?

30 days free, full feature set of the chosen package. No credit card required.

What happens after the 30 days?

You actively decide whether to continue. Without your consent there are no costs — no auto-subscription.

Can I change the package later?

Yes. An upgrade applies immediately, a move to a smaller package at the end of the billing period. All data is kept.

Which payment methods are available?

Invoice by PDF, monthly or yearly. Payment is made by bank transfer.

Is there a cancellation period?

There is no notice period: the contract ends at the end of the billing period you have already paid for – at the end of the month for monthly plans, at the end of the billing year for yearly plans. Private individuals subscribe with monthly billing; their contract ends at the end of the paid billing month (§ 8 of the Terms). You can retrieve your data at any time through the export functions and, on request, as a complete export.

What counts as a unit?

Flats and commercial units, including vacant ones. Parking spaces, garages, cellars and storage rooms do not count. Properties, tenants and caretakers cost nothing extra.

How do I cancel or withdraw?

Cancelling: without logging in at casahero.de/kuendigen or in the web app under Settings → Contract. Withdrawing (private individuals, 14 days): without logging in at casahero.de/widerruf or also in the web app. Questions? Email us at kontakt@casahero.de.

Get started

Ready for a relaxed tenant–management relationship?

Try it free for 30 days. No credit card required.